Reviews

Staff is really helpful and honest. It is great to see a small family business survive for so many years. They provide exceptional service to their customers and treat them like family. I would definitely recommend this place to my family and friends.

Staff is really helpful and honest. It is great to see a small family business survive for so many years. They provide their customers exceptional service and treat them like family. I would recommend this place to my friends and family.

Very pleased in the way your technician installed the stairlift in my home. He was not only neat and proficient with the installation but also did a good job in explaining the operation of the unit. The unit is operating very good.

The experience I have enjoyed most is the freedom to go to where our family gathered always. A change of scenery and an easy way of getting to the place I want to go. Thank you for the courteous service and your ability to answer all our questions about the ride. Your patience and understanding was very meaningful.  P.S. Our friend who recommended your company spoke highly of all your abilities. And they are a true testimony of your staff!

I was told about your firm from a friend who had a stair lift installed for his father…sometimes word of mouth is the best form of advertising! I contacted your firm and have to say that from the initial phone call I knew I was dealing with a professional outfit. The installation was quick and neat and took only 2 hours. Any questions I had were answered and there were no hidden charges of any kind.

Love you guys! Great people to know.

Everything was great. Thank you so much for all of your help. Richard and Laura are fantastic. I will recommend your store to others and buy everything else we need from Williams Surgical. You have excellent service and customer care.

Thank you for your prompt service. Mom fell and broke her wrist. We would not have been able to get her in and out of the house because of the stairs and trauma to her knees. Mom enjoys the stair chair. It is easy to use with the remote control, very quiet and just a perfect fit for our basement stairway.

Your technician, Michael, came to my home yesterday to repair my Excel chair glide. There are insufficient adjectives that can be given to thank this gentleman from the time he came into my home until the time he left. He explained everything about the problem. He was polite, well-mannered and considerate. Please give him my regards.

Thank you so very much for your quick response to my need for replacement cables for my Bruno stairlift. I had so many problems with the company that installed it. So I contacted Bruno and was referred to Williams. Your quick response got my chairlift operating at 100%. I highly recommend Williams Lift Company of Plainfield to anyone desiring quick and courteous service.