My wife who has M.S. is in a wheelchair and was virtually a prisoner on the 2nd floor of our home. Since the 2 stair lifts that I rent from you have been installed, she’s like a new person. She’s now not only able to come down to the 1st floor, but also able to go down to the garage level and go outside. Scott measured the stairways and explained the rental agreement to us in detail. Richard, who did a great job on the installation, was cordial, neat and instructed us on how to operate the lifts. We thank Richard and Scott for their involvement, and Barry Williams for making our experience with Williams Lifts pleasurable.