Stair Lift Reviews
Both times your employees have been punctual and kind to my mom and explained everything in clear, concise terms. They also answered all our questions thoroughly. Mom loves the freedom the chair allows her. It’s easy to use and very safe.Alice (Margaret's daughter)
Milford, NJ January 16, 2018
The gentleman who came to measure was so accurate, we were able to avoid spending hundreds of dollars more when he said we didn’t need the unit with the hinged end. He then checked and found a reconditioned model was available, saving us another 1K. .Installation was fast, exactly as wanted, cleanup perfect! Product working beautifully, no problem with very low noise level. We are most pleased !Richard Johansson
January 2, 2018
My experience was so easy and lovely. From the wonderful and sweet woman named Jackie who answered the phone. To the knowledgeable salesman Scott and the very patient technician named Steve.Mary
Mahwah, NJ December 26, 2017
I never thought I would be purchasing a stair lift at this time in my life, but my ability to climb the stairs anymore without extreme pain, was becoming unbearable.. ( I am in need of knee and hip surgery). A friend of ours suggested getting a stair lift, as it was very hard and painful for me to go up and down the stairs. Our house has lots of them.
They said they used Williams Stair Lifts, and they were very happy with their stair lift, so we made a quick decision to get one, I went online and left a message. The next morning, I got a phone call from Scott, and he asked when we wanted it. I asked for a certain day the following week, and he said it was no problem. In between, someone came out to check out the stairs, and make sure it would work out, and give us the price.
Dan Pyle came out when he said he’d be there, for the installation, and was very professional and helpful, assuring me that I would love the chair. And I do love my chair! I can now go upstairs and sleep in my bed once again, instead of sleeping in a reclining chair in the living room. It gives me a sense of normalcy once again. I would recommend this stair lift to anyone young or old. I felt if it will help, I will go for it.
Thank you to all of the gracious people who were able to make this possible for me.Patricia
December 26, 2017
Another company was too pushy – they would not come to house without a commitment. We liked the fact that Williams is family owned and operated. Our technician was great! Very obliging and knowledgeable – a nice guy!Irma
Cedar Grove, NJ December 14, 2017
The word professional is often overused. In the case of your technician, Dan, it truly applies. He was punctual, courteous, efficient and left everything as clean as when he came in.Henry
Wayne, NJ December 14, 2017
Your technician, Mr. Daniel Pyle, was a very pleasant, knowledgeable and well organized gentleman. He worked diligently and efficiently all afternoon. His explanation of how to use the chair lift was east to understand. We felt confident about how to use the product and how well it was installed. We were very impressed with Mr. Pyle’s workmanship and knowledge of the product.Susan and John
Bridgewater, NJ December 14, 2017
We purchased 2 stair lifts and are so pleased with the results as it is no longer a problem to go up and down the stairs.
The salesman was knowledgeable and not “pushy”. Dan, the technician, did a great installation job. He was professional and obliging.
November 27, 2017
The service was clean, rapid and very pleasant by the person who installed the stairlift. When I called because I couldn’t run the unit, the response was pleasant and very quick. I was delighted!Elaine
Somerville, NJ November 14, 2017
I have been a customer for approximately 5 years. I have never been disappointed with the service. Those answering the phone are courteous and knowledgeable. If it has been necessary to have a technician come to my home, the visits have been timely and as promised. You could not ask for better technicians than those who responded recently for a service call and second installation.
Randolph, NJ November 7, 2017