Dan was very quick and efficient as he installed two chair lifts in our two story house in four hours. He was very knowledgeable and patient as he made sure we knew how to use the chair lifts. This is a great company and their years of experience show as they do everything to help you learn about their products. Their show room where you could actually sit on a chair lift and take a short ride on the models was decisive for me. Due to the space limitations in the basement, we were advised to choose a certain model so we have two different chair lifts and are very pleased with both our Acorn and Bruno.