I contacted Williams Lift Company about installing a stairlift in my mom’s home. A family friend had recommended them after they installed a stairlift in their house. From the initial phone call to installation they were very courteous and professional. Richard Browne came to give us an estimate and he was very thorough in explaining everything to my mom and I. He was able to provide a stairlift that met our financial needs. After installation, he made sure that my mom and I were very familiar with how to use it. The entire process from the first phone call to installation was only one week! I would highly recommend Williams to anyone in need of a stairlift.
Pleased to advise you that the stairlift was successfully installed today by Richard. He demonstrated and explained the operation of the unit to us. My wife was able to use it with ease. Please convey our thanks to Richard for a professional job well done. I would recommend your company to anyone that may need your service.
Realizing that your loved one needs a stairway lift is a bit sobering. Finding the right company from which to make the purchase can ease the transition. My mother needed help getting from the first floor to the second floor of my parent’s home. After visiting several medical equipment companies, the family selected Williams. We opted to purchase a used lift and it is in great condition. The service and installation of the lift was really wonderful. Since my parent’s home is in the vicinity of William’s, imagine the elation when the company came out to measure for the lift and also installed it the same day. The technician who did the installation was Dan. We could not have asked for a more professional, competent and pleasant man to visit the home and do the installation.
We’ve had the lift for about 1 1/2 weeks. It has made my mother’s trips up and down the stairs uneventful, safe, timely, and the angst that used to accompany those trips is gone.
You are far superior to other companies 1) We could rent for a period of time 2) Nothing tricky about your contract, precise in explaining! Dan P. is a first class salesman – he’s knowledgable, precise, pleasant, on time and clearly explained everything. He did the job quietly, neatly and promptly – could not be ebter