Installation was very quick. The installer was great. Worked very neatly. He took his time showing me how to use stairlift. Made me feel very comfortable with the product. I would definitely recommend this company
The salesperson was very knowledgeable and explained everything. Service was prompt. The person who installed the lift worked professionally and explained everything. I would recommend you to friends and family!
Amazing experience from the first phone call with Susan, to super quick same day measurement with Richard, and same day install! Thank you Michael for the install. Everyone there was so pleasant to speak with. Now my husband is not confined to one part of the house.
We were very pleased with the installation of our stairlift. The office staff were friendly and helpful when I arranged for an estimate and when I called back to schedule the installation. Steve, the installer, was efficient and professional. After the installation was complete, Steve showed us how to operate the stairlift, adjusted the height of the seat, and answered our questions very patiently. I highly recommend Williams Lift Company.
Installer was professional yet friendly. He knew what he was doing and took the time to make sure we understood everything he explained. There was no mess and after he was gone, you couldn’t even tell that anyone had been doing any work. The lift chair has given my 89 year old sister some of her independence back. Thank you for everyone for taking their time and having patience in assisting us.
I just wanted to drop a line to say how wonderful my experience with Williams has been! I dealt with Scott, Barry, Steve and Dan. Everyone has been so professional and amazingly helpful. When I called for an estimate, someone came the next day and measured and gave a price. When I called to schedule the install, you came and installed the SAME day! Steve, the installer, was professional and pleasant. He suggested getting a prescription to save the tax – $346! Yay! The wrong seat was sent for one of the chairs and Dan came the next day to install the proper seat. He was also wonderful. We’ve had a top notch experience with Williams! Thank you!
We are very pleased with our stair lift. Williams Lift made the process of ordering the lift very easy. Scott, the salesman, was very pleasant and courteous. The lift was installed within a couple of days of our meeting with Scott. Michael installed the lift and was very thorough and efficient. He explained everything carefully and patiently. We are very happy with the stair lift.
Would recommend Williams Lift with 5 stars. From phone call to installation, it took only 3 days. Rich the installer was great and took only a little over 2 hours to install and demonstrate. What a relief to not have to climb stairs.
So far a wonderful experience. Scott was very nice and patient with our questions. The tech, Steve, was very neat, clean, pleasant and patient also with our questions and concerns. Why didn’t we do this a year ago? I don’t have to worry so much about getting upstairs and the price was very reasonable.
My wife and I are very happy with the Williams stairlift that was installed on 11/29/18. The installer, Steve, arrived on time and began work immediately. We were surprised how quickly he installed the stairlift. After the installation, he instructed us on how to use it and we both gave it a test run. Passed with flying colors. Steve also talked to us about the maintenance of the stairlift, the battery, and what to do if we go on an extended vacation (turn it off and pull the plug). Steve also left phone numbers that we could call if we had any questions as well as the manual. We have already used the stairlift to convey Christmas boxes from the basement to the 1st floor. No more carrying them up the steps. We could not be more pleased.